This is what happens when a customer calls an HVAC company after hours and nobody picks up. Press play and watch the whole thing, or step through it one part at a time.
Presenting? → next step Space play or pause R restart
Or use Next step to go through it at your own pace.
Missed call to booked visit in about four minutes, with nobody at the office. In a real setup, every reply uses your service area, hours, emergency rules and calendar, and you approve the wording before go-live.
The After-Hours Lead Desk covers the whole night shift for an HVAC or plumbing office. We set it up, test it and measure your reply time every month. You keep running jobs.
Book a free lead audit. We'll time your reply to a test inquiry and show you where calls and quote requests slip through after hours.