FAQ

Questions, answered.

Everything people ask before they start, what we build, what it costs, how fast it goes live, and the guarantee behind it. Still unsure? Book a 10-minute call.

Membeth sets up and runs the system that answers your leads after hours: missed calls texted back, web forms answered, visits booked. Here's what most people want to know first.

What does Membeth do?

We're a digital marketing and AI implementation agency. Our core package is the After-Hours Lead Desk, set up and run for service businesses: missed calls get a text in seconds, web forms get a reply at any hour, and visits land on your calendar. Most clients start with a free lead audit.

How much does it cost?

It depends on your call volume and the tools you already use, so we quote after the free lead audit: a fixed setup fee and a flat monthly fee, no hourly billing. You pay the setup in full before we build, through our secure checkout, and it's covered by our 30-day money-back guarantee.

What is the Growth & AI Audit?

It's an optional paid step after the free lead audit, for owners who want the full picture on paper before they decide: a written review of the five places leads slip through (after-hours calls, your website form, chat and text replies, your Google profile and reviews, booking and follow-up), one fix done with you, and a one-page plan you can use with or without us. The full fee is credited to your setup if you start within 30 days.

How fast can you go live?

Most setups go live 3 to 5 days after kickoff. Business texting in the US requires carrier registration, which we file on day one. If the carrier takes longer, we tell you, and your 30-day money-back guarantee starts at go-live, not at payment.

Do you offer a guarantee?

Yes, every build is backed by a 30-day money-back guarantee. If it doesn't do what we agreed, you get your money back. We'd rather earn the next month than lock you in.

Which businesses do you work with?

We focus on independent HVAC and plumbing companies in the United States. The same setup works for most appointment- and quote-driven service businesses, such as roofing companies and med spas. If you're not sure yours fits, ask us.

What does the lead desk cover?

Missed-call text-back, instant replies to web forms, answers on chat, SMS, Facebook and Instagram using your rules, booking on your calendar, emergency rules you set, and a weekly report. It doesn't answer the phone with an AI voice: calls ring through as usual, and a missed call turns into a text conversation.

Do you offer anything besides the lead desk?

Yes, a few add-ons that work alongside the lead desk: replies to your Google reviews in your voice, a campaign that reaches back out to past leads, follow-up text and email sequences, and a Google Business Profile tune-up. We suggest one only when your numbers show it would pay off, and we quote it separately.

Who owns the system and my data?

Your accounts, your brand, your customer data and your phone number are always yours. Once a build is paid, you can keep using it for your business for as long as you like. The prompts, templates and frameworks we reuse across clients stay ours, and while you're on the monthly plan, the tools it runs on are covered by us. If you ever leave, we hand over your accounts, your data and an export of the setup.

How do we get started?

Book a free lead audit. Before the call, we send your business a test inquiry and time the first reply. On the call, we show you where leads slip through and what to fix first.

Still have a question?

Book a free 10-minute call. We'll answer it and show you exactly where to start, no pitch deck, just a plan.